When you request a quote or contact us, we collect the details you give us: your name, phone number, email address, property address, and a description of the concrete work you need.
We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, pages viewed, and the time you spent on the site.
If you call us, we may keep notes about your project so our team can follow up and schedule your service.
We use your information to respond to your request, schedule estimates and concrete work, and keep you updated about your project.
We also use it to improve our website, understand which services customers need most, and send occasional updates about La Jolla Concrete Services if you ask us to.
We do not sell your personal information to anyone.
Our website uses cookies and similar tracking tools to remember your preferences and understand how visitors use the site.
Cookies help us see which pages are useful and which need improvement. You can turn off cookies in your browser settings at any time.
If you disable cookies, some parts of the website may not work as smoothly, but you can still contact us by phone.
We use third-party analytics tools, such as Google Analytics, to collect anonymous data about website traffic and usage patterns.
These tools may use cookies to track your visit. The information they collect does not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and follow-ups. These providers only access the information needed to perform their service.
We share your information only with trusted service providers who help us run our business, such as scheduling software or email services. They are required to keep your data confidential.
We may disclose information if required by law, to protect our rights, or to prevent fraud or safety issues.
We never rent or sell your personal information to marketers or other companies.
We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve any issues.
When your information is no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required by law to keep it.
We use reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.
Our team is trained to handle your data responsibly, and we limit access to only those who need it to serve you.
No method of transmission over the internet is completely secure, but we work hard to keep your information safe.
You can ask us to see, correct, or delete the personal information we hold about you.
You can also opt out of marketing emails at any time by clicking the unsubscribe link or calling us.
California residents have additional rights under the CCPA. To exercise any of these rights, contact us using the details below.
Our services are meant for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has given us personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or the law.
When we make changes, we will post the updated policy on this page with a new effective date.
We encourage you to review this page periodically so you stay informed about how we protect your information.